Frequently Asked Questions

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Welcome to your GasTips Community! We hope that we've answered many of the questions you may have about this service. If you have a question that is not answered here, feel free to email us at .

1. What is GasTips.com?

GasTips.com is a free service, provided by Webwise Network Services. By using this service, you have the ability to buy wisely when you "Fill 'er up".

The first GasTips site was launched in Vancouver, BC in July of 1999. Since that time we have expanded to across the entire US and Canada.

2. How do I use this site?

There are many ways in which you can contribute to the success of this site.

a) Become a "tipster". When you are out driving around town, take a note of the gas prices at your local stations. Enter these prices on the web site. Your tips will be displayed immediately, and will help you and your fellow community members find the best price for your next gas purchase.

b) Use the site to find the best place to purchase gas. If you find the site useful, tell your friends.

c) Become a GasTips Member! When you join GasTips, lots of additional features are available to you!

d) Give us feedback! What do you like and not like about this service? Do you have any suggestions for us? Send feedback to us at , or use the Feedback page to share with us and the rest of your community.

3. What if people report incorrect prices?

This service allows tips to be posted, even if they are incorrect. We do our best to keep the information on the site as accurate as possible; however, if you see a price that looks too good to be true, it may be.

Tips can be reported by registered GasTips members, or "anonymously". Rely on tips from people who have developed a good reputation, and check out what others report in the same area before you decide how reliable a tip is.

Registered GasTips members can remove inaccurately reported "anonymous" tips, and can dispute and correct inaccurately reported tips from other GasTips members. Any user who notices invalid data is invited to submit a new correct entry for the location. Any evidence of on-going abuse should be reported to .

4. Why should I become a GasTips member?

You don't need to become a GasTips member to get value from using GasTips.com. You can remain "anonymous" if you choose. However, there are many wonderful features available to GasTips members, and it's easy to join!

Whether you submit tips to GasTips or not, becoming a GasTips member offers value.

You can create your own personalized communities, and define the gas stations you wish to display tips for. You can display tips in the order you select, and can "filter" tips by vendor, submitter type and tip age. You can sign up for price alert notifications - we will email you when prices start to rise in your region so you can dash to the pump! You can also sign up for GasTips updates - we will send you no more than 2 emails a month with GasTips news that will interest you. You can "vote" against bogus tips, and submit "corrected" entries as well.

For the user who submits tips, there are many advantages to being a GasTips member. You can create a personal "nickname" which will appear next to the tips you submit. You can create your own customized tip entry form of up to 20 stations. This makes the task of entering tips much quicker. You can also print out this list to take with you in your car - makes tip recording simple! And if you submit tips regularly, you may end up on our Top Tipster list!

5. How do I become a GasTips member?

a) Click on Join on the right hand corner of your screen.

b) You will be asked to enter your email address, and to select a nickname. This nickname will appear next to any tips you submit.

c) GasTips.com will email you a confirmation "password". Next time you "Login", use this password and you will be a registered GasTips member! You will see your chosen nickname displayed at the top right hand corner of the screen. The password you receive may be changed by you at any time. Once you have become a member, you are eligible for many additional features, such as MyGasTips!

6. What is MyGasTips?

GasTips members enjoy many benefits. When you join GasTips, there are many additional features available to you!

With MyGasTips, you can create your own personalized communities, and define the gas stations you wish to display tips for. You can display tips in the order you select, and can "filter" tips by vendor, submitter type and tip age. You can sign up for price alert notifications - we will email you when prices start to rise in your region so you can dash to the pump! You can also sign up for GasTips updates - we will send you no more than 2 emails a month with GasTips news that will interest you. You can "vote" against bogus tips, and submit "corrected" entries as well.

For the user who submits tips, MyGasTips allows you to create your own customized tip entry form of up to 20 stations. This makes the task of entering tips much quicker. You can also print out this list to take with you in your car - makes tip recording simple!

7. How do I change my password, email address or nickname?

The first password you have will be the one sent to you from GasTips.com when you register. You may wish to change it to something more personal and memorable. You may also want to change your email address or nickname as well. In order to do this, make certain you "Login", and then press "MyGasTips" at the top right hand corner of your screen, and then select the "MyPersonal Settings" option. You will then have the opportunity to change these and other items.

8. What do I do if I forget my password?

If you are trying to "Login" and you have forgotten your password, click on the "Forgot your password?" phrase that you will see on the Login page. GasTips.com will send your password to the email address you currently have on file with us.

9. Who is Webwise Software?

10. What technology does GasTips.com use?

GasTips.com utilizes Linux as the operating system. Our web server is Apache. The site uses PostgreSQL as its database. Java servlet technology is employed to present, gather, and process the data and web site.

11. What is a cookie?

When you log into our site as a registered user, we send a "cookie" to your computer. A cookie is a small piece of information that is stored on your computer, which allows us to see you are logged in. If you have disabled cookies at your browser, you will not be able to log in. However, you will still be able to use the site as an anonymous user.

12. Why am I sometimes logged out?

GasTips.com only allows you to be logged in at one computer at a time. So, for instance, if you log into GasTips.com from home, you are automatically logged out at work, and vice-versa.

13. Why are there no prices listed in my area?

All of our tips are user-submitted, so if no one in your area has been submitting gas prices, then nothing will appear. One of the best ways to fix this is to start submitting prices in your area. In our experience, before too long others will catch on and submit other prices for everyone's benefit.